Refund Policy
Every order is backed by a 60-day money-back guarantee.
60-day guarantee
If you are not fully satisfied with your pillow, you may request a refund within 60 days of the delivery date. Sleep on it, test it, and decide with no pressure.
How to request a refund
Contact our support team with your order number and the email used at checkout. Refund requests are handled by our authorized retail partner, who processes all payments and returns.
Returns
Products should be returned in their original packaging whenever possible. Return shipping costs may be the customer's responsibility unless the item arrived damaged or incorrect.
Processing time
Approved refunds are issued to the original payment method, typically within 5 to 10 business days after the request is confirmed. Your bank may need additional time to post the credit.
Damaged or wrong items
If your order arrives damaged or you receive the wrong item, contact us within 14 days of delivery and we will arrange a replacement or a full refund.
Contact
Refund requests and questions: support@clickhealth.store